1. Legal Basis

This Policy is prepared in accordance with the:

• Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
• Digital Personal Data Protection Act, 2023 (once notified);
• Any other applicable Indian or international laws on data protection.

2. Types of Data We Collect

We may collect the following categories of data:

a) Personal Data

• Full name, gender, date of birth
• Aadhaar number or other identity proofs
• Contact details: address, phone number, email ID
• Photograph, biometric data (if required for scheme enrolment)

b) Financial Data

• Bank account details (for transactions or benefit disbursals)
• PAN card (if required for compliance)

c) Agricultural/Business Information

• Landholding details
• Type of crops cultivated or produce supplied
• Machinery, livestock, or infrastructure owned

d) Technical and Usage Information

• IP address, browser type, device type
• Location data (if you use our mobile app or GPS-based services)
• Interaction logs with our website or app

3. Purpose of Data Collection

We collect and process your personal data for the following lawful purposes:

• To provide agricultural and business-related services
• For registration under government schemes and benefit programs
• To deliver training, market linkages, and technical assistance
• To facilitate digital payments and financial inclusion
• For legal compliance, audits, and internal record-keeping
• To communicate with you (e.g., updates, alerts, offers, schemes)

4. Consent and Withdrawal

Where required by law, we obtain your explicit consent before collecting sensitive personal data.

You have the right to withdraw your consent at any time by contacting us (see Section 9). However, withdrawal may affect our ability to provide you certain services.

5. Data Sharing and Disclosure

We may share your personal data with:

• Government authorities for scheme enrolment or regulatory compliance
• Partner institutions, NGOs, research organizations, and service providers engaged by VFPCL
• Payment gateways, banks, or processors for financial transactions
• Legal authorities, if required under applicable law or judicial process

We do not sell or rent your personal data under any circumstances.

6. Data Storage and Security

Your personal data is stored securely using industry-standard protocols. We implement:

• Encryption of sensitive data
• Role-based access control
• Regular audits and data backup systems

Data may be stored on our in-house systems or secure cloud servers located within India.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After expiry of the retention period, data will be securely deleted or anonymized.

8. Your Rights

You have the following rights under applicable data protection laws:

• Right to access your personal data
• Right to correction of inaccurate or outdated data
• Right to data portability (where applicable)
• Right to withdraw consent
• Right to grievance redressal

To exercise these rights, please write to us (see Section 9).

9. Grievance Redressal & Contact Information

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection Officer (DPO):

Grievance Officer / DPO
Vindhyanchal Farmer Producer Company Ltd.
Gram Udaipur Morar, Gwalior-474006
📧 Email: fpovindhyanchal@gmail.com
📞 Phone: +91 7471118304
Response time: within 15 working days